This privacy policy explains how Betfair at betfaircasino-aud.com collects, uses and protects the personal information you share with us. We take your privacy seriously and handle your data in line with the Privacy Act 1988 and the Australian Privacy Principles.
Who controls your data
The data controller for betfaircasino-aud.com is the editorial team responsible for this portal. We are not the gambling operator described on this site — we run an independent information resource about Betfair and similar brands. Any data you provide to us stays with us and is never shared with the operator unless you contact them directly.
You can reach us at [email protected] with questions about how we handle your information.
What information we collect
We collect two kinds of data when you use this site. The first is technical information your browser sends automatically: your IP address, the pages you visit, how long you stay, the device and browser you use, and the site that referred you here. This helps us understand how people use the portal and where we should focus our efforts.
The second is information you give us directly when you fill in a contact form or send an email. That typically includes your name, email address, and whatever details you choose to share in your message. We never ask for payment details, account passwords, or identity documents — if a form requests those, it is not ours.
Why we process your data
Technical data is processed to operate the site, fix problems, and improve the experience for everyone who visits. Contact-form submissions are processed to answer your question or handle your request. We rely on legitimate interest as the lawful basis for technical data (running the portal requires understanding how it is used), and consent for anything you submit through a form (you choose to send it, and you can withdraw that consent at any time).
We do not use your data to build marketing profiles, and we do not sell it to anyone.
Who else sees your information
We work with a small number of third-party services to keep the site running. These include our hosting provider, which stores the site's files and necessarily handles the technical data your browser sends; our analytics platform, which processes anonymised usage data to show us which pages are read and which are not; and any email service we use to manage contact-form submissions.
Each of these providers processes data under contract with us and only for the purpose we specify. Some are based outside Australia, including in the United States and the European Union. We choose providers that meet recognised data-protection standards, but you should know that international transfers do occur.
We never share your personal details with advertisers, data brokers, or the gambling operators we write about.
Your rights under Australian privacy law
The Privacy Act gives you several rights over the data we hold. You can request access to see what we have recorded about you. You can ask us to correct information that is wrong or out of date. You can ask us to delete your data entirely, subject to any legal obligation we have to keep records. You can restrict how we process your information, object to processing you consider inappropriate, or withdraw consent for anything you previously agreed to.
If you provided data for one purpose and we want to use it for another, we will ask you first. If you believe we have mishandled your information, you have the right to lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
How to exercise these rights
Send your request to [email protected] with enough detail for us to locate your data — the email address you used, the approximate date you contacted us, or the nature of your enquiry. We will respond within a reasonable timeframe, typically within 30 days. There is no charge for most requests, though we reserve the right to apply a reasonable fee for requests that are repetitive or manifestly unfounded.
Protection of minors
This site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under that age. If you are a parent or guardian and believe your child has provided us with data, contact us at [email protected] and we will delete it promptly.
How long we keep your data
Technical data and analytics are retained for up to 24 months, after which they are anonymised or deleted. Contact-form submissions and email correspondence are kept for as long as necessary to resolve your enquiry, then archived and deleted within three years unless a legal obligation requires us to retain them longer.
You can ask us to delete your data sooner by writing to the address above.
Changes to this policy
We update this privacy policy occasionally to reflect changes in how we operate or in the law. The date at the bottom of this page shows when it was last revised. Significant changes will be noted at the top of the document for a reasonable period after they take effect.
Continued use of the site after an update means you accept the revised terms.
Contact and complaints
For questions about this privacy policy, or to exercise any of the rights described above, write to [email protected]. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner, whose contact details are available at oaic.gov.au.
Last updated: 8 January 2025
This site provides information about online gambling services. It does not operate a betting platform, take wagers, or organise games of chance. Access is restricted to individuals aged 18+ only. If gambling is affecting you or someone you know, the National Gambling Helpline is available 24 hours a day on 1800 858 858, or visit betstop.gov.au for free self-exclusion across all licensed Australian wagering providers.
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